The purpose of this (1) hour course is to provide information that will help the healthcare worker understand, acknowledge, and work within a culturally diverse environment.

By the end of this course, you will have the skills to:

✔️ Explain why cultural sensitivity is important for CNAs.

✔️ Describe two pitfalls from stereotyping patients based on race and ethnicity.

✔️ List two steps to increase your cultural awareness.

✔️ Identify situations involving cultural conflicts.