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The purpose of this (1) hour course is to provide information that will help the healthcare worker understand, acknowledge, and work within a culturally diverse environment.
By the end of this course, you will have the skills to:
✔️ Explain why cultural sensitivity is important for CNAs.
✔️ Describe two pitfalls from stereotyping patients based on race and ethnicity.
✔️ List two steps to increase your cultural awareness.
✔️ Identify situations involving cultural conflicts.